-- Please reply above this line -- Hello Johan, Glad to hear that works for you. Further, the sync button works on the corn and using the &sync_type=ajax, it starts importing the portfolio via ajax. Also, I will ask the content team to add a doc for this. Do let us know if you need any help in the future. Just open a new ticket, and we will be glad to assist. Have a great day ahead. How would you rate the above reply? Let us know! Great [1]    Okay [2]    Not Good [3] - Avinash & Customer Care team Brainstorm Force Links: ------ [1] https://secure.helpscout.net/satisfaction/425825025/record/5376557066/1/ [2] https://secure.helpscout.net/satisfaction/425825025/record/5376557066/2/ [3] https://secure.helpscout.net/satisfaction/425825025/record/5376557066/3/ > On Thu, Mar 24, 2022 at 3:35 AM IST, Johan Coffigniez <contact@jconcept.fr> wrote: > > Merci !! Voilà enfin une réponse technique que j'attendais. Cela m'a > permis de débloquer la situation, et au final, garder et adapter la > sécurité dans htacess pour que wpportfolio fonctionne de nouveau > sans l'ajout de cela éviterait certainement de faire perdre du temps > à chacun. > > Merci encore, > Bonne continuation > Johan > > >> On Tue, Mar 22, 2022 at 8:59 AM IST, Brainstorm Force <support@bsf.io> wrote: >> >> Hello Johan, >> >> I am Avinash from the WP-Portfolio team and would like to help you >> with your queries. >> >> Kindly follow the below-given steps to enable freeze mode: >> >> 1) Go to the portfolio setting and add this &SYNC_TYPE=AJAX in the >> existing URL in the browser and hit Enter. >> Kindly see the screenshot - https://share.getcloudapp.com/L1upqlY7 >> [1]. >> >> 2) Then inspect Element in the browser for that frozen sync button and >> find the class IS DISABLED and remove it and again hit Enter. >> Kindly see the screenshot - https://share.getcloudapp.com/8Lu7XEJx >> [2]. >> >> 3) Now the Sync Freeze button will be enabled back and the sync >> process will start to work as normal. >> >> Also, I have recorded a screencast, please have a look - >> https://share.bsf.io/kpu6ENqv [3]. >> >> By adding &SYNC_TYPE=AJAX a parameter it will sync the lib. with AJAX. >> >> I hope the above information will work for you. Let me know how it >> goes. >> >> >> Links: >> ------ >> [1] https://share.getcloudapp.com/L1upqlY7 >> [2] https://share.getcloudapp.com/8Lu7XEJx >> [3] https://share.bsf.io/kpu6ENqv >> >> - >> Avinash & Customer Care team >> Brainstorm Force >> >> >> >>> On Tue, Mar 22, 2022 at 6:27 AM IST, Johan Coffigniez <contact@jconcept.fr> wrote: >>> >>> Bonjour, >>> >>> Je n'ai pas parlé d'importation de site pour une création >>> spécifique ... >>> >>> Je vous ai expliqué que la synchronisation n'a jamais réussi à se >>> terminer ! j'ai donc supprimer tous les brouillons de template, pour >>> recommencer dés le début. Or, ça ne fonctionne pas ! le bouton pour >>> importer n'est plus accessible et reste grisé. Vous auriez regardé >>> la photo jointe lors de ma demande, vous auriez compris le problème >>> certainement. >>> >>> Comment réinitialiser WP Portfolio complétement ? La >>> désinstallation de WP Portfolio de wordpress et réinstallation, ne >>> résous pas le problème. >>> >>> Le 21/03/2022 à 07:20, Brainstorm Force a écrit : >>> >>> Hello Johan, >>> >>> I'm Abhijeet from the Astra team and would like to help you with >>> this. >>> >>> Which starter site do you want to import? >>> >>> To assist you better with this issue could you please provide us the >>> staging site login credentials so that we can have a look from our >>> end? Here [1] you can find the details on how to create a staging >>> site. >>> >>> However, if you are comfortable and allow us to start debugging on >>> the live website then you can provide us the live website admin login >>> credentials. >>> >>> But make sure you have taken a backup of your website before >>> providing us the credentials or start debugging. Here [2] you can >>> follow this guide to take backup of your website. >>> >>> How would you rate the above reply? Let us know! >>> Great [3] Okay [4] Not Good [5] >>> >>> - >>> Abhijeet & Customer Care team >>> Brainstorm Force >>> {#HS:1821612199-166972#} >>> >>> Links: >>> ------ >>> [1] https://wpastra.com/docs/how-to-set-up-a-staging-site/ >>> [2] https://wpastra.com/back-up-wordpress/ >>> [3] >>> https://secure.helpscout.net/satisfaction/425825025/record/5364223618/1/ >>> [4] >>> https://secure.helpscout.net/satisfaction/425825025/record/5364223618/2/ >>> [5] >>> https://secure.helpscout.net/satisfaction/425825025/record/5364223618/3/ >>> >>> >>> >>>> On Mon, Mar 21, 2022 at 11:49 AM IST, Brainstorm Force <support@bsf.io> wrote: >>>> >>>> Hello Johan, >>>> >>>> I'm Abhijeet from the Astra team and would like to help you with this. >>>> >>>> Which starter site do you want to import? >>>> >>>> To assist you better with this issue could you please provide us the >>>> staging site login credentials so that we can have a look from our >>>> end? Here [1] you can find the details on how to create a staging >>>> site. >>>> >>>> However, if you are comfortable and allow us to start debugging on the >>>> live website then you can provide us the live website admin login >>>> credentials. >>>> >>>> But make sure you have taken a backup of your website before providing >>>> us the credentials or start debugging. Here [2] you can follow this >>>> guide to take backup of your website. >>>> >>>> >>>> Links: >>>> ------ >>>> [1] https://wpastra.com/docs/how-to-set-up-a-staging-site/ >>>> [2] https://wpastra.com/back-up-wordpress/ >>>> >>>> - >>>> Abhijeet & Customer Care team >>>> Brainstorm Force >>>> >>>> >>>> >>>>> On Mon, Mar 21, 2022 at 6:35 AM IST, Johan Coffigniez <contact@jconcept.fr> wrote: >>>>> >>>>> Bonjour, >>>>> >>>>> La première Sync n'a jamais aboutie totalement. J'ai donc supprimé >>>>> les brouillons en pensant que je pourrais de nouveau synchroniser... >>>>> Malheureusement, le bouton Sync reste grisé.. je ne peux plus >>>>> réimporter. Supprimer et réinstaller le plugin ne résout pas le >>>>> problème. >>>>> >>>>> Je ne sais plus quoi faire pour recharger les remplacés. >>>>> >>>>> Créer une tâche CRON pour forcer la reprise de l'importation ? >>>>> >>>>> Dans l'attente d'une solution >>>>> >>>>> Cordialement, Johan >>>>> ----- >>>>> TOPIC: Technical Support >>>>> VERSION: Last >>>>> CREDENTIALS: Si vous n'avez jamais rencontré ce problème et qu'il >>>>> est absolument nécessaire de vous créer un accès, je le ferai. Mais >>>>> il y a peut-être moyen de recréer le CRON d'origine, ou un nouveau >>>>> pour relancer l'importation ? >>>>> DO WE HAVE CUSTOMER PERMISSION TO DEACTIVATE PLUGINS/THEME: Yes >>>>> CUSTOMER WOULD LIKE TO RECEIVE: Geeky Reply >>>>> HOW CUSTOMER FEEL RIGHT NOW? Confused >>>>> ---- >>>>> NAME: Johan Coffigniez >>>>> EMAIL: Contact@jconcept.fr [1] >>>>> PRODUCT: WP Portfolio >>>>> PURCHASE DATE: 09/05/2021 >>>>> EXPIRATION DATE: Never >>>>> LICENSE STATUS: Active >>>>> PRO SUPPORT: Applicable >>>>> >>>>> ---- >>>>> This e-mail was sent from a Support form ( >>>>> https://store.brainstormforce.com/support/ [2] ) >>>>> >>>>> Links: >>>>> ------ >>>>> [1] mailto:Contact@jconcept.fr >>>>> [2] https://store.brainstormforce.com/support/ >>>>> >>>>> >>>>> >>>>> >>>> >>> >> >